Customers can purchase only the modules needed, and add more advanced modules any time with simple licensing.

You will find surveillance-related functions such as live viewing and playback along with other integrated functions such as facial recognition, access control, alarm management, vehicle management with license plate recognition, under vehicle surveillance and more. From selecting products, choosing the right lens, calculating storage & bandwidth, configuring devices, to backing up & playing back recorded files, Hikvision tools are designed to ease the daily job for our dealers, A&Es, system integrators and installers.īased on a client-server architecture, HikCentral Professional offers a central management system for businesses to manage and run daily security tasks. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at provides essential tools for our customers to promote operational and installation efficiency by shortening time spent on project planning, deployment and maintenance. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. Please be aware that Hikvision products are region-specific and regionally supported. The VMS performance and limitations are variable according to the hardware specs of the system it is installed on.By downloading the firmware from this web page you are agreeing to Hikvision's Software User License Agreement. *Please note that these are minimum requirements. Graphic Card: Indepedent Graphic card with 512mb memory or higher.The VMS is a professional software that requires minimal learning and understanding of the software’s method of work, but once understood, it offers great features for complex installations and multi branch complexes. Provision-ISR’s VMS Offers simultaneous live view and playback from multiple devices and full remote configuration for recording devices and cameras.

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